Intercom is a relatively recently created cross-platform messaging tool, in use at around 25,000 sites, whose “Inbox” app or sub-app can work as a slick customer support/interaction alternative to older systems like ZenDesk. It will work out of the virtual…
One Giant Leap for Ordinary Gentlepersonkind (Commenter Ignore Button Use Case)
“The reality is, on any public forum there is going to be a peanut gallery, and I’ve never seen a moderation policy that can quite eliminate them, but not eliminate interesting people who I want to hear from. So, culled lists, either individually (as here) or collectively (as was needed in a larger space such as Twitter), are a fine thing. They make a forum far more pleasant to use.”